1. Information We Collect

We may collect the following types of personal information when you use our services or website:

  • Contact Information: Name, email address, phone number, mailing address.

  • Service-Related Information: Details you provide to request a quote, sign up for training, or inquire about services.

  • Technical Data: IP address, browser type, referring pages, time spent on site (via analytics tools).

  • Payment Information: If applicable, payments are securely processed by third-party providers. We do not store full credit card details.

2. How We Use Your Information

We use the collected information to:

  • Provide, operate, and maintain our services.

  • Respond to inquiries and customer service requests.

  • Schedule and confirm training sessions or service appointments.

  • Send important updates related to your account or our services.

  • Improve website performance and user experience.

  • Comply with legal obligations.

3. Sharing of Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

We may share information with:

  • Trusted vendors or partners who help us operate the business (e.g., website hosting, payment processors, course offering entities).

  • Law enforcement or legal authorities if required by law, subpoena, or to protect our rights and safety.

4. Cookies and Tracking

Our website may use cookies or similar technologies to improve your experience. You can modify your browser settings to disable cookies, but this may impact some functionality.

5. Data Security

We implement reasonable physical, administrative, and technical safeguards to protect your personal data from unauthorized access, use, or disclosure.

6. Your Rights

You have the right to:

  • Access or update your personal information.

  • Request deletion of your data.

  • Opt-out of certain communications.

To make a request, email us at info@xcomsecuritygroup.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with the effective date.

10. Contact Us

If you have any questions about this policy, please contact us:

XCOM Security Group
350 N Sam Houston PKWY E STE B240 Houston, Texas 77060
Email: info@xcomsecuritygroup.com